Pastoral Care

Over 15 years of delivering world-class summer programmes, we have established robust processes and structures to ensure all of our over 25,000 students have been well looked after during their stay with ORA. From our Counsellors to our head office staff, support structures are in place 24/7 which students and parents can call upon for any need. With numerous awards and accreditations for our commitment to excellence, and with course insurance included as standard, you can book an ORA programme in the confidence that student safety is at the heart of everything that we do.

Pastoral Care and Safeguarding


Exceptional safety and pastoral care

We pride ourselves on the exceptional levels of pastoral care we provide to our students.

The safety culture at ORA is implemented through a secure staff structure, allowing for a careful and robust means of monitoring all our students through procedures which are attentively followed by all members of the organisation


Our Staff

The programme is overseen by the Programme Director, who implements the day-to-day running of the programme. The Director is assisted by a team of Counsellors who very often are current members of the University of Oxford or University of Cambridge. The Counsellors ensure that students are looked after pastorally, culturally and socially during their programme. Students are able to talk informally and frankly to the Counsellors in order to raise concerns or to discuss their course. Each campus has members of staff who are residential throughout the programme and are able to assist students at any time of the day or night.


 Student Welfare

Oxford Royale is dedicated to students’ welfare and safety. We work hard to protect and care for our students throughout their time with us. Our aim to provide safe and positive environments for each of our students.


Commitment to health and safety

In 2019, for the second year in a row, we were awarded the prestigious RoSPA Bronze Award for our health and safety practices. RoSPA has been running for almost 100 years, making vital changes in legislation surrounding accident prevention. We are delighted by the continuing recognition of the extensive lengths we go to in ensuring all our students, teachers, and staff enjoy a safe time while they are with us.


If you would like more information or to speak to a member of the admissions team before making a booking, we would be delighted to hear from you. | [email protected] | + 44 (0) 1865 954800